Frequently Asked Questions

  • Every order is carefully packaged to help ensure your joyful illustrations arrive safely. Prints are protected with a backing board and clear sleeve before being posted in a sturdy, rigid envelope to prevent bending during transit.

    Please note that frames are not included with all orders.

    Orders are shipped via Royal Mail 2nd Class. Once dispatched, delivery typically takes 2–3 working days, although this may be slightly longer during busy periods.

    If your order arrives damaged, or you experience any issues with your purchase, please get in touch as soon as possible and I'll do my best to help.

    For any enquiries, please email amber@studioasa.co.uk

  • Every print is produced in-house, allowing me to carefully oversee each stage of the printing process and ensure the highest quality possible.

    Because each print is individually printed and packaged by hand, slight variations may occur, making every piece uniquely yours.

    Please note that colours may appear slightly different in person compared to on-screen due to individual monitor settings and the printing process. These subtle differences are a natural part of creating handmade artwork.

    If you have any questions about paper or sizing before placing your order, I'd be happy to help.

    Just send an email to amber@studioasa.co.uk

  • All greeting cards are professionally printed on high-quality cardstock and come complete with a recycled kraft envelope.

    The inside of each card is left blank, giving you plenty of space to write your own message for any occasion.

    Cards are available in two sizes:

    • A6 – 105 × 148 mm (folded)

    • A5 – 148 × 210 mm (folded)

    Each card is carefully packaged to ensure it arrives in perfect condition, ready to gift or keep for yourself.

  • All of my prints are available in three standard sizes, making it easy to find a frame that suits your space.

    • A5 – 148 × 210 mm (5.8 × 8.3 in)

    • A4 – 210 × 297 mm (8.3 × 11.7 in)

    • A3 – 297 × 420 mm (11.7 × 16.5 in)

  • As each print is made to order, I'm unable to accept returns or exchanges for change of mind.

    If your order arrives damaged, faulty, or you receive the wrong item, please get in touch within 14 days of delivery by emailing amber@studioasa.co.uk I'll do everything I can to resolve the issue as quickly as possible, whether that's arranging a replacement or offering a refund where appropriate.

    If you have any questions before placing your order, please don't hesitate to get in touch—I'm always happy to help.